Plans and billing
Cancel your subscription
Cancel from the account page or the Stripe portal at any time. You keep Pro until the end of the paid period, and you can resume before then.
Updated
From the account page
- Open your account page.
- Under Plan, choose Cancel subscription.
- The page confirms that your subscription ends at the end of the current period, and the plan shows an "ends" date instead of "renews".
You keep every Pro feature until that date and are not charged again. Nothing else changes: your account, settings and community reports stay.
Changed your mind
Until the period ends, the same panel offers Resume renewal. Choose it and the subscription continues as before.
From the Stripe portal
Manage billing on the account page opens the Stripe customer portal, where you can also cancel (at the end of the period), update your payment method or billing email, and download invoices.
By email
If you cannot sign in, email support@slopsquash.com from the address on your account.
Things that do not cancel a subscription
- Uninstalling the extension. See Uninstall.
- Signing out.
- Buying Lifetime: the monthly plan stays active until you cancel it. See Switch from monthly to lifetime.
Deleting your account
Deletion cancels an active subscription immediately, with no refund for the remainder of the current period except under the 14-day guarantee. See Delete your account.
Partial months
We do not refund or credit partial months on cancellation; the period you paid for runs to its end. The 14-day guarantee on a first purchase is separate: see Refunds.