Plans and billing
Receipts, invoices and updating your payment method
Stripe emails a receipt for every charge, and the customer portal holds your invoice history, payment method and billing email.
Updated
Receipts by email
Stripe sends an email receipt for each successful payment and each refund, to the email address on the Stripe customer record (your account email at the time of purchase, unless you changed it in the portal).
The customer portal
Open your account page and choose Manage billing. That opens the Stripe customer portal, where you can:
- see and download every invoice and receipt;
- update the card on file;
- change the billing email;
- cancel the subscription at the end of the period.
The portal returns you to the account page when you are done. It is only offered once you have a Stripe customer record, which is created at your first checkout.
Business details on invoices
Add a company name or address to your invoices from the portal's billing details. Taxes shown at checkout depend on the location Stripe determines.
Statement descriptor
Charges appear on your statement as SLOPSQUASH.
Something looks wrong
Email support@slopsquash.com with the date and amount. We can see the Stripe records for your account, but never your card number.